Frequently Asked Questions
Everything you need to know about your hair care journey.
Are Dae products safe for color-treated hair?
Yes! All of our formulas are color-safe and free from harsh sulfates, ensuring your color stays vibrant while your hair stays hydrated.
Do you use synthetic fragrances in your products?
We use a blend of natural and high-quality synthetic fragrances to capture the true essence of the desert without compromising on safety or performance.
What is your return policy?
We want you to love your hair. If you are not completely satisfied, we accept returns on gently used products within 30 days of purchase.
How can I track my order?
Once your order ships, you will receive an email with a tracking number. You can also view your order status by logging into your account on our website.
Are your products vegan and cruelty-free?
Absolutely. We are proud to be 100% cruelty-free and vegan. We never test on animals and do not use animal-derived ingredients.
Do you ship internationally?
Currently, we ship to the United States and Canada. We are working hard to bring the desert magic to more countries soon!